How to adjust your account information and subscriptions, all in one place!
We try to make it as easy as possible to adjust your subscriptions. Here's how!. 1. Log into your Account. 2. Select "Subscriptions". 3. Click "Edit" next to the Subscription Item (or "Skip" if you just want to skip your next order"). 4. Select "Ship
If you haven't already reached out to us to help with any trouble you may be experiencing, please do! For those who are ready to cancel, we try to make it as easy as possible to edit your wash plan. You can cancel or modify your subscription by follo
Moved or just need to add a new friend or family member to your account? Follow these steps:. 1. Log into your Account. 2. Click "Shipping Addresses" and then "Add Shipping Address". 3. Add your new shipping address in the pop-up panel to the right a
Need an order sooner than your next ship date? Follow these steps:. 1. Log into your Account. 2. Select "Subscriptions". 3. Select "Order Now" next to subscription you want to process immediately. 4. Select "Process Order" on the pop-up window that w
Want to add a one-time or subscription product to your subscriptions? Follow these steps:. 1. Log into your Account. 2. Select the "Subscriptions" tab. 3. Select "Add Another Product". 4. Select the product you would like to add to your account from
Want to apply a promotion or discount code to an active subscription? Follow these steps:. 1. Log into your account. 2. Click the "Subscriptions" tab. 3. Click the "Have a Discount?" button. 4. Add your code to the pop-up window that appears and clic
Want to get over our shipping fee threshold by syncing your subscriptions together? Follow these steps:. 1. Log into your account. 2. Click on the "Subscriptions" tab. 3. Note any subscription with different ship dates that these two subscriptions ha
Want to keep your subscriptions processing smoothly? Update your payment method on file by following these steps:. 1. Log into your account. 2. Select the billing tab on your account. 3. Select "Add Payment Method" to add a new payment method, or "Ed
Thanks for sharing Dropps with friends! To gift a wash plan subscription to a friend you'll just need to select the product on www.dropps.com, add it to your shopping cart, and enter your friend or family member's shipping address at checkout. Please
Passwords can be reset by logging out of your account, navigating to the login page, and selecting the "reset password" button. This will send you an email to confirm your new password, allowing you to login as usual!. If you still have any trouble a
If you're having trouble applying a rewards code to your next order, you may have redeemed your points for the wrong type of code! Dropps rewards codes are split into codes for one time purchases, which cannot be applied to subscriptions, and subscri
If you're having trouble with an order, account management, or even getting a tough stain out, our support team is available via live chat, SMS, and email Monday through Friday from 9am to 5pm ET. Outside of these hours you can utilize our chat widge