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Policies

Cancellations, replacements, refunds and returns? Start here to learn more about Dropps policies!

Return and Refund Policy

General Return Policy. At Dropps, we put our sustainability mission into action right down to our crazy clean quality guarantee. We love our products and we are sure you will too! If for some reason, you have had a poor experience, please let us know

Domestic Shipping Policy

You may have heard about and felt the impact of the soaring cost of shipping these days. Dropps is unfortunately no exception. We have been hard at work to absorb these increased rates without raising our own prices or our free shipping minimum of $2

Cancellation Policy

All orders must be cancelled prior to payment. We send reminder emails 4 days before shipping every order - please  make sure you have [email protected] whitelisted so our emails don't end up in spam and you get timely notifications. Contact a team mem

Promotions and Discount Policy

We frequently run promotions for all kinds of reasons, most of which require a code. Here are a few things to keep in mind when using a Dropps discount:. Love getting a good deal? So do we! Subscribe to text alerts and our email list to stay up to da

Risk-Free Trial Policy

Thanks so much for trying us out. Dropps products are highly reviewed for a reason. People love us! We know buying online can feel like a gamble, especially when it comes to new smells and difficult stains. Brick and mortar stores allow you to uncap

Donation Requests

Making a difference is important to all of us at Dropps. We receive many requests to donate to worthy organizations. Requests are reviewed monthly so please allow at least 60 days prior to an event to allow processing time. We are only able to fulfil