What is your Return and Refund Policy?Updated 5 days ago

We stand behind our products, but if something didn't work out for you, let us know what went wrong. We'll always look for a resolution that takes your needs into account.

If we're not able to find the right fix, we'll help initiate a return for eligible orders.

Return conditions:

• Refund requests must be received within 30 days of delivery.
• Returned products must be in their original, unopened packaging within the original outer shipping box. Products no longer sealed in their original packaging aren't eligible for return.
• Please don't refuse a shipment upon delivery, refused shipments aren't eligible for refunds.
• Our team reserves the right to decline resolutions that are deemed a misuse of this policy.
• First order with us? Check out our Risk-Free Trial policy first.
• We're not able to cover the cost of return shipping or original shipping. Approved refunds are processed within 48 hours of being processed by our warehouse.
• Subscribers who have marked Dropps emails as spam, and therefore aren't receiving our reminder emails, are excluded from this refund and return policy.