What is your Return and Refund Policy?Updated 11 days ago

We stand behind our products, but if something didn't work out for you, let us know what went wrong. We'll always look for a resolution that takes your needs into account.

If we're not able to find the right fix, we'll help initiate a return for eligible orders.

Return conditions:

• Refund requests must be received within 30 days of delivery.
• Returned products must be in their original, unopened packaging within the original outer shipping box. Products no longer sealed in their original packaging aren't eligible for return.
• Please don't refuse a shipment upon delivery, refused shipments aren't eligible for refunds.
• Our team reserves the right to decline resolutions that are deemed a misuse of this policy.
• First order with us? Check out our Risk-Free Trial policy first.
• We're not able to cover the cost of return shipping or original shipping. Approved refunds are processed within 48 hours of being processed by our warehouse.
• Subscribers who have marked Dropps emails as spam, and therefore aren't receiving our reminder emails, are excluded from this refund and return policy.